Powdercoating is a lot stronger than paint, but it can chip and scratch if not handled with care.
Rusting can occur in damaged or chipped areas.
Non-galvanised steel items should not be left outdoors, but rather placed inside or on a closed veranda.
Do not let items stand in water.
Do not leave water spills laying on items.
Negligence will not be covered in the warranty. Please note that visible scratches or chips should be noted within 10 days of delivery, for returns and exchanges to apply.
Dust regularly.
Wipe with a damp cloth.
Do not rub scratch of scour.
Mild detergents can be used on powdercoated item when necessary.
Brass is a natural, malleable material and will age or tarnish as oxidisation occurs over time. Intermittent cleaning is necessary if this effect is not desired.
Brass will corrode with time, though they are very hardwearing. Humid conditions will result in quicker corrosion. Please keep this in mind when purchasing items, as this is not covered in our
warranty. Brass will scratch if sharp items are placed on it without care. Please keep in mind that negligence is not covered in the warranty.
Always clean spills immediately.
Do not scour.
In order to retain the look of aged brass, clean with damp, soft cloth only.
Brass cleaning products can be used on polished brass.
Natural stone includes marble, granite, onyx and various other materials derived directly from the earth.
Natural stone is porous, and each piece has a unique look as nature intended.
These materials are susceptible to oils and stains. Permanent marking will occur if care is not taken.
Wipe off liquids immediately.
Do not leave any oily products on the stone.
Do not rub, scratch of scour.
Always use a soft cloth when wiping items.
Wipe with a mild, PH balanced detergent only if absolutely necessary.
To avoid streak marks, always make sure to wipe residual detergent off of the stone surface.
Composite stone includes concrete, terrazzo and quartz stone.
Composite stone is generally less porous than natural stone and is more uniform in appearance.
These materials are still susceptible to oils and stains. Permanent marking will occur if care is not taken.
Wipe off liquids immediately.
Do not leave any oily products on the stone.
Do not rub, scratch of scour.
Always use a soft cloth when wiping items.
Wipe with a mild, PH balanced detergent only if absolutely necessary.
To avoid streak marks, always make sure to wipe residual detergent off of the stone surface.
Glass is a fragile, and should always be handled with care.
Avoid placing heavy items on glass surfaces and bear in mind that sharp items will scratch surface if not placed with care.
Consider placing felt pads below any object that is placed on top of glass.
Please keep in mind that negligence will not be covered in the warranty.
Wipe with a wet cloth.
Window cleaning products may be used on polished surfaces.
Make sure detergent is fully wiped down after cleaning, to avoid marks.
For some of our upholstered items, we use fabrics such as polyester, acrylic, cotton and various blends of fabric.
These fabrics can pill due to friction of continuous movement on the same spot. Pilling is a normal occurrence and does not affect the durability or functionality of the fabric.
Avoid exposure to direct sunlight and heat as this could cause fading and discolouration.
When receiving the sofa, the foam need to be cracked evenly, by sitting in various spots of sofa. Over time the foam will soften and settle.
Avoid sitting on the front or arms of the sofa/armchair as well as overusing the same area. This will prevent the foam from denting and/or sinking.
Plumping and aerating the cushions and sofa structure will help keep the sofa in shape by redistributing shifted filling and smoothing the padding. If possible, reverse and rotate your cushions regularly.
Blot spills immediately with a slightly damp cloth.
Do not rub or try to clean with harsh chemicals.
Regular dusting or light vacuuming will prolong the product’s lifespan.
Professional cleaning is recommended.
Use felt pads on underside of heavy items placed on timber.
Water should be wiped immediately.
Wipe with a damp cloth. Don’t use abrasive chemicals to clean timber.