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FAQ's

How long does my order take to complete?

We try to keep some of our smalls and softer items in stock, which should take between 3-5 working days to make its way to you.
If we are out of stock then please allow up to 4 weeks for completion, if it is an urgent order, kindly drop us an email and we will gladly see where we can help.

 

Do you deliver to outlying areas?

Yes, this usually takes up to 5 working days on the road freight service.

 

Returns policy

If you are not happy with a product, kindly drop us a mail with your issue and we will get back to you as soon as we can.
Stock items may be returned at a 10% handling fee of the order/item total, within 10 days of purchase, with the proof of purchase.
 
Should the goods need to be couriered back to our HQ, the customer is liable to pay 100% of the delivery fee.
Goods recieved in a faulty or damaged condition will happily be exchanged free of charge.